Welcome to the Lemon Learning blog

Infographics - User Onboarding, Application Support, Digital Adoption: What Digital Transformation Really Costs

CRM, ERP, Procurement tools, HRIS, Intranet… You may be familiar with these software categories, especially if you’ve decided, like many companies in recent years, to equip your organization with them. But at what cost? There are inevitable costs when you deploy new software and train users. But there are also costs that can be reduced or even eliminated (news that should delight your colleagues in the Purchasing Department and the CFO!).
11/12/2020

Support : A Practical Guide to Decreasing Support Requests Durably

User engagement, support accessibility, and support integration into your tools: here are some major keys selected by Lemon Learning to reduce your support requests and costs on the long term.
01/10/2020

User onboarding: how to increase the Time to Value of your software?

But did you know that onboarding users on digital solutions directly affects your Time to Value? In other words, the quality of your user onboarding is decisive for the adoption of your software: it drastically influences the way your users perceive the added value of your digital tools. More concretely, the better your software will make an impression, the more your users will see the added value and the more they will use it in the long term. Here’s how to optimally conduct your user onboarding to increase your Time To Value and foster sustainable software adoption.
29/09/2020

Digital Adoption: Time to Switch to Self-service Support

You may have already had the impression that your software solutions weren't being used. Spoiler alert: it is more than a mere impression. According to 1E, 28% of software installed on workstations goes unused. So what can you do to foster software adoption in your company? Here’s why you should switch to Self-Service Support and how it can improve your digital adoption!
12/08/2020

6 reasons why no one uses your software

28% of enterprise software is unused. Lack of communication, habits, countless features : many reasons push employees into putting their software aside. Here are 6 reasons why no one uses your software and how to fix it.
20/07/2020

This is why your software training is not effective

Did you know that 28% of enterprise software is unused? Amazing, isn't it? Well, not really. With technological advances and the urgency of digital transformation, applications are flourishing within companies all around the world. And with new applications, come new forms of learning and therefore… new forms of training.
06/07/2020