Learn how a Digital Adoption Platform (DAP) benefits different departments in an organization and how to drive digital adoption successfully. Identify and overcome the challenges of adopting digital solutions, and uncover the key features of a DAP.
How to determine & improve software ROI in 2023
Post covid, business ecosystems are experiencing a complete overhaul in the way they work – both physically and digitally. So why not transform the criteria used to measure ROI in 2023?
10 Tips to boost digital tool adoption
You’ve got it all: CRM, ERP, HRIS, intranet, platforms for collaboration… You’ve launched all manner of new tools to streamline processes, improve teamwork, and make tasks less time-consuming for your teams. And yet, as intuitive as they are, these tools are generating a lot of support tickets for your internal teams. Worse still, some team members still don’t use them.
4 proven methods to digital adoption
Want to accelerate your software adoption but don’t know where to start? Don’t worry, you’re not alone. According to 1E, companies waste an average of 38% of their software budget on unused or rarely used software. So how do you get started?
Project failure: 5 challenges of digital adoption
On average, companies waste 37% of their software budget (source: 1E). HRIS, CRM, ERP, Purchasing IS, Digital Workplace… Although many software projects have been implemented within companies, few of them have been massively adopted by users.
User experience: 3 benefits of digital adoption
Wow, Netflix just added a new custom category to your home page! You’re checking out the suggestions, when suddenly… You come across that movie you’ve been dreaming of watching (yet another movie you missed in the theater)! Does this situation speak to you? Well, this is what we call user experience. In the digital age, when digital tools are becoming more and more important in companies, user experience is essential to successful digital transformation. )
6 reasons why no one uses your software
28% of enterprise software is unused. Lack of communication, habits, countless features : many reasons push employees into putting their software aside. Here are 6 reasons why no one uses your software and how to fix it.
Digital Adoption: Time to Switch to Self-service Support
You may have already had the impression that your software solutions weren’t being used. Spoiler alert: it is more than a mere impression. According to 1E, 28% of software installed on workstations goes unused. So what can you do to foster software adoption in your company? Here’s why you should switch to Self-Service Support and how it can improve your digital adoption!
Why a digital adoption platform is a must-have
Are you wondering why your teams are struggling to handle their software tools? Are you having a hard time engaging your employees? What if the key was to train them directly from their software? At the crossroads of digital transformation, change management and innovation, digital adoption platforms (DAPs) aim to help users better use their software solutions. Learn why you should use them to help your employees master their software on a daily basis.
Digital Adoption: The Software Is Not The Issue
In the race for digital transformation, companies are constantly looking to implement new software tools to win. But what if the software wasn’t the issue? Here’s how to approach your digital adoption issues in order to carry out your change management and take up the digital transformation challenge in the long run.