A DAP is an onboarding, training, and support software that can integrate directly into web-based applications and softwar

User onboarding is the initial introduction and training to a new process or digital tool. It is targeted towards new hires and new software users.

Digital transformation is the process of implementing digital technologies to assist changing business needs.

Learning by Doing is a training method that promotes practical hands-on learning experiences (instructional, learning while working).

The Tooltips feature is a pop-up used to deploy messages or guides anywhere inside a platform’s interface.

Change management is the set of actions and strategies used to accompany change and transformation within a company.

An interactive guide is an elearning format and method used to engage users step-by-step in their handling of digital tools

User experience (UX) is the overall quality of a person’s experience or interaction with a digital tool, service or product.

Enterprise Resource Planning (ERP) software is an information system that integrates all the major functions of a company.

A CRM allows companies to manage all the interactions and evolving data related to prospects or customers.