Digital adoption is a state achieved by users once they are able to understand and extract the full value of their digital tools.
CATEGORY
Digital adoption platform
A DAP is an onboarding, training, and support software that can integrate directly into web-based applications and softwar
User onboarding
User onboarding is the initial introduction and training to a new process or digital tool. It is targeted towards new hires and new software users.
User support
User support is the assistance provided to software users when encountering technical issues or questions regarding the product or service.
Digital transformation
Digital transformation is the process of implementing digital technologies to assist changing business needs.
Learning by doing
Learning by Doing is a training method that promotes practical hands-on learning experiences (instructional, learning while working).
Tooltip
The Tooltips feature is a pop-up used to deploy messages or guides anywhere inside a platform’s interface.
Change management
Change management is the set of actions and strategies used to accompany change and transformation within a company.
Interactive guide
An interactive guide is an elearning format and method used to engage users step-by-step in their handling of digital tools
User Experience (UX)
User experience (UX) is the overall quality of a person’s experience or interaction with a digital tool, service or product.
HRIS
A HRIS (Human Resource Information System) combines several software applications to support human resource management activities.
ERP
Enterprise Resource Planning (ERP) software is an information system that integrates all the major functions of a company.
CRM
A CRM allows companies to manage all the interactions and evolving data related to prospects or customers.
Digital Workplace
A Digital Workplace is a cloud software enabling a company to centralize all of its digital applications for remote access anywhere.
eProcurement
Implementing Purchasing software has many advantages not only for the Purchasing Department, but also for the entire company.