A Digital Workplace is a cloud software enabling a company to centralize all of its digital applications for remote access anywhere. This centralization facilitates collaboration between employees, regardless of their location or activity within the company.
It centralizes:
- Communication (emails, messaging, corporate social networks, etc.),
- Document management (digital documents, document bases, etc.),
- Business applications (CRM, ERP, HRIS, Purchasing IS, etc.).
Objectives ?
It has four main objectives within a company:
- Simplify accessibility to digital tools
- Facilitate team collaboration
- Improve communication within the company
- Optimize knowledge management
How to use it?
A Digital Workplace comes in many forms, ranging from communication tools (which look like mailboxes), to shared document folders, to resources that lead to other enterprise software, etc.
The ‘best’ Digital Workplace meets the needs of a company and its employees. Employees should be at the center of a Digital Workplace. Prioritizing the user experience is therefore essential for a Digital Workplace to be adopted by a company.
Examples of different solutions
Among the most common solutions are:
- Google Workplace
- Microsoft 365
