The Tooltips feature is a pop-up used to deploy messages or guides anywhere inside a platform’s interface. It provides specific and timely information to users according to task, page or user profile (e.g survey, message, new feature, new guide, announcement). A Tooltip provides contextual information to users as they navigate a software. A Tooltip can support users in a variety of ways with one objective: to guide the user through a tool. 

What does a Tooltip look like? 

The Tooltip icon appears as an ‘i’ for information within a speech bubble, for easy identification. Tooltips appear according to task, page or user and are activated with a click:

Tooltips are discreet and provide short, quick pieces of information to help accompany a user. 

What are the different types of Tooltips? 

A Tooltip provides information about a specific area of a software.

A Tooltip can fulfil different goals: 

  • Inform the user by providing additional information when entering a text.
  • Validate a data entry by indicating the fields to be filled in and the expected information.
  • Provide access to an interactive guide by launching a function of the guide.

How is a Tooltip created?

A Tooltip is created in the Lemon Learning editor. Editors can create or modify a Tooltip without the need of code.

A Tooltip can be placed anywhere in an interface, and on any target. The editor selects and authors its position, text, and triggers. 

What are the benefits of a Tooltip?

A Tooltip makes it possible to launch a targeted message or guide, anywhere in a software interface. Its goal is to boost engagement and guidance for improved handling and overall digital adoption.

A Tooltip benefits include:

  • Deployment according to task, page, or user profile
  • Pop-up deployment anywhere in a software interface
  • Tailored user guidance

Sarah C

Sarah oversees all things inbound marketing, exploring the many business uses and topics surrounding digital adoption. Her previous experiences include B2C and product marketing in the social listening space, uncovering emerging industry trends.
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