Fewer support requests and costs and more engaged users on digital tools. Discover 3 advantages of digital adoption platforms to optimize your application support.
TAG
SaaS Software: How to accelerate user adoption with a digital adoption platform
Unlock the full potential of your SaaS software investments by prioritizing user adoption. Whether it’s purchasing, HRIS, ERP, CRM, or creating a digital workplace, user adoption is the crucial factor for long-term success.
Digital adoption
Digital adoption is a state achieved by users once they are able to understand and extract the full value of their digital tools.
What is digital adoption? (+ benefits & challenges by department)
Learn how a Digital Adoption Platform (DAP) benefits different departments in an organization and how to drive digital adoption successfully. Identify and overcome the challenges of adopting digital solutions, and uncover the key features of a DAP.
10 Tips to boost digital tool adoption
You’ve got it all: CRM, ERP, HRIS, intranet, platforms for collaboration… You’ve launched all manner of new tools to streamline processes, improve teamwork, and make tasks less time-consuming for your teams. And yet, as intuitive as they are, these tools are generating a lot of support tickets for your internal teams. Worse still, some team members still don’t use them.
Why a digital adoption platform is a must-have
Are you wondering why your teams are struggling to handle their software tools? Are you having a hard time engaging your employees? What if the key was to train them directly from their software? At the crossroads of digital transformation, change management and innovation, digital adoption platforms (DAPs) aim to help users better use their software solutions. Learn why you should use them to help your employees master their software on a daily basis.