Discover the key to effective user support for ERP, HRIS, CRM, E-procurement, or Digital Workplace software. Learn how to assess and improve user support to maximize software adoption and achieve optimal results.
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Support
Application support: 3 advantages of digital adoption platforms
Fewer support requests and costs and more engaged users on digital tools. Discover 3 advantages of digital adoption platforms to optimize your application support.
User support
User support is the assistance provided to software users when encountering technical issues or questions regarding the product or service.
Support: a practical guide to decreasing support requests durably
User engagement, support accessibility, and support integration into your tools: here are some major keys selected by Lemon Learning to reduce your support requests and costs on the long term.
Infographics – User Onboarding, Application Support, Digital Adoption: What Digital Transformation Really Costs
CRM, ERP, Procurement tools, HRIS, Intranet… You may be familiar with these software categories, especially if you’ve decided, like many companies in recent years, to equip your organization with them. But at what cost? There are inevitable costs when you deploy new software and train users. But there are also costs that can be reduced or even eliminated (news that should delight your colleagues in the Purchasing Department and the CFO!).