Did you know that 28% of enterprise software is unused? Amazing, isn't it? Well, not really. With technological advances and the urgency of digital transformation, applications are flourishing within companies all around the world. And with new applications, come new forms of learning and therefore… new forms of training.
In this article, Lemon Learning explains to you why your software training isn't working and how to fix it.
1. Your software training is long and concentrated
Would you be able to remember the contents of a dictionary and explain the meaning of each and every word to your employees? No, because a dictionary contains way too much information. Well it’s the same with your software training. Whether delivered in-person or remotely, in print or online format, your training will never be fully effective if it is too concentrated. If your training has too much information to store, your employees won’t be able to retain it. It’s that simple.
1% of a typical work week is all that employees have to focus on training and development (source: Bersin by Deloitte)
Your employees are just like you: they seek to optimize their time to be as efficient as possible. So what’s your challenge? Creating a software training that meets those needs and enables them to be productive as quickly as possible.
Keep it short: choose microlearning
Microlearning is a training method that facilitates learning by avoiding cognitive overload. The principle? Breaking down your training into micro-objectives to enable your employees to learn through training modules ranging from 30 seconds to 3 minutes. As a result, your teams learn at their own pace and retain information more easily!
2. You’re choosing the wrong time for software training
Last week, you took a training course on your brand new software. And today is the big day: you are using the same software you handled so well during the training course. But here’s the thing, when it’s time for you to use it, you completely get your brushes tangled up. Does this scenario sound familiar?
12% of learners put what they learn from the training they receive in the workplace into practice (source: 24x7 Learning)
The reason why so much software training is ineffective, is because it is provided at the wrong time: when employees are not on their software. By learning to take control of their software outside of it, they retain information momentarily. Then, when it comes to using their applications in real life, they need to re-mobilize their memories. So, when and how do you train your employees in software?
Train your employees in real-time with the Learning by Doing method
Rather than learning how to create an invoice from a manual, Learning by Doing enables you to master the creation of an invoice directly using your software. One of the most successful examples of this method applied to software are digital adoption platforms (DAP). Among them is Lemon Learning, a solution that enables you to provide short training modules (do you remember microlearning?), accessible 24/7 and directly integrated into users’ tools!
3. Your users want tailor-made training training
Having a clear and practical training is good, indeed. But having personalized training is even better. Impersonal training is over: there are way too many skills to learn, and software solutions and functionalities to handle. Just like your software tools, training must now adapt employees’ individual needs.
Create tailor-made software training with Lemon Learning
With Lemon Learning, you can create tailor-made training courses for all your employees. Within just a few clicks, you can personalize your content according to various criteria such as the language, role or even user's department.
4. Your training is not updatable
Skills obsolescence: this is one of the main challenges of the future of work. Faced with technological advances, new professions and skills are coming out and evolving at high speed. And this is where training is essential: it is the key to overcome this challenge. But in order to be effective, it must be updatable and keep pace with technology, especially for software upgrades.
Update your training in a few clicks with Lemon Learning
At Lemon Learning, we know how time consuming it can be to update software training. That's why we've chosen to make it easy for you: in just a few clicks, you can update the content of your training courses, without any technical skills!
5. You don’t measure the efficiency of your training
Your training is like any other project: it needs to be monitored, measured and analyzed. After all, how can you personalize training without identifying changes in use? Or, how can you update a training course without identifying what to improve, such as unread content?
Measure the efficiency of your training with Learning Analytics
Learning Analytics enables you to improve your training by relying on data. With Learning Analytics, you can anticipate, personalize and optimize your software training. For instance, the statistical feature of Lemon Learning enables you to collect valuable data (content opening rate, engaging content identification) thanks to which you can adapt your training.
Although it is full of challenges, software training is a fundamental lever of digital transformation. From digital culture to talent retention, including employee engagement, software training is deeply strategic and essential to the sustainability of companies. So, what will be your next improvement?