Infographics - User Onboarding, Application Support, Digital Adoption: What Digital Transformation Really CostsCRM, ERP, Procurement tools, HRIS, Intranet… You may be familiar with these software categories, especially if you’ve decided, like many companies in recent years, to equip your organization with them. But at what cost? There are inevitable costs when you deploy new software and train users. But there are also costs that can be reduced or even eliminated (news that should delight your colleagues in the Purchasing Department and the CFO!).
At the time of digital transformation, employees’ digital incompetence is a considerable obstacle to the sustainability of companies. Whether financial, operational or human, the cost of digital skills obsolescence is very real.
You’ve surely experienced a situation when, happily in the midst of a conversation, suddenly there’s radio silence. What happened to your conversation partner? Here are all the reasons why your users are uninterested in your tools and, of course, what you can do to fix it.